Google Business Profile setup
Your Google profile set up or fixed, with the right services, areas and contact details.
The system
How it works, step by step.
Some steps run automatically. You make the decisions that need a person, and you have one contact at G7 for everything.
The five steps.
Steps 1 to 3 run automatically. Step 4 is you, with reminders sent for you.
- 01Connected inputs
Capture
Calls, forms, WhatsApp and email arrive in one place.
- Missed calls
- Website forms
- 02Automated
Respond
A short SMS or WhatsApp acknowledgement in your name, with the qualifying questions you choose.
- Immediate first acknowledgement
- Service-specific questions
- No promise of a confirmed booking
- 03CRM + owner alert
Qualify in G7CRM
The lead record carries everything you need to decide the next step.
- What they need and where
- Urgency
- Contact details and history
- Owner alert
- 04Human handoff
Book & follow up
You confirm the callback, visit or booking. Reminders and follow-ups go out automatically.
- Callback, site visit or booking
- Appointment reminders
- Quote follow-up
- No-response follow-up
- 05Permission-aware
Grow
After the visit, we only contact customers who have agreed to it.
- Google review request
- Customer email follow-up
- Reactivation where permitted
What we set up.
Choose what your business needs. Each part works on its own or together.
WhatsApp Business setup
Your business details, the number connected, and reply templates for common questions.
Missed-call & auto-reply setup
The first reply and a few questions, written around your services.
Google review system
A post-visit request flow that makes it easy to ask genuine customers for honest feedback.
Customer email follow-up
Follow-up emails to past customers who have agreed to hear from you.
Custom business websites
Fast websites that work well on a phone, built to your requirements, with enquiries going straight into the system. Six example concepts are on the Work page.
What we do every week.
We check the system each week and adjust it with you.
- Weekly 01
Templates
Reply and reminder messages reviewed against what customers actually asked, and adjusted with you.
- Weekly 02
Follow-ups
Quotes without an answer, bookings without a confirmation and review requests without a review get their nudge.
- Weekly 03
The report
A short weekly summary of enquiries, replies and bookings, so you don't need to log in.